Question 1

What is AscenraDS?

Accepted Answer

Software for running a dropshipping store: niche storefront, catalogue, checkout, mailbox, and a merchant dashboard. It is a product of Ascenra Group.

Question 2

How big is the catalogue?

Accepted Answer

New stores open with 100 best-selling catalogue products in the chosen niche. The full Ascenra catalogue is over 2 million products you can add. Stock and availability can change.

Question 3

Who operates this?

Accepted Answer

Ascenra Group. Contact support@ascenrads.com or the contact form. Legal pages: Terms, Privacy, and Refund.

Question 4

How much does it cost?

Accepted Answer

Pro is $9/mo ($90/year). Business is $49/mo ($490/year). Sale fee is 2.5% + $0.30. Cancel from the dashboard.

Question 5

Will this guarantee sales?

Accepted Answer

No. You get the store, catalogue, and tools. Results follow your traffic, offer, and how you run the shop.

Question 6

How do payouts work?

Accepted Answer

Paid store orders credit your payout balance after product cost and the processing fee.

Question 7

Can I use my own domain?

Accepted Answer

Yes on Pro and Business. Every store also gets a yourname.ascenrads.com address.

Question 8

Who do shoppers pay?

Accepted Answer

They pay through AscenraDS checkout. Your payout is the order total minus catalogue cost minus the 2.5% + $0.30 fee.

Question 9

Is there a refund?

Accepted Answer

SaaS plan charges follow the refund policy. Consumed catalogue imports are not cashed out.

Welcome to Velvet Gem

From the journal